To encourage adults to stay in school, help them achieve educational success and increase the graduation rate among people aged 16 and over, the Government Policy on Adult Education and Continuing Education and Training (2002) provided for improved reception and referral services (Education Act, s. 250, 1988) by adding counselling and support services.

All the services offered by SARCA (first-level reception, second-level reception, information, exploration of learning, career counselling and support) seek to help the adults carry out their career or learning plan, whether they are enrolled in general education or in vocational training or not.

The Adult’s Personal Plan

Whether adults seek out SARCA services of their own initiative or are approached in their milieu, the plan is both the starting point and the culmination of their process.

Adults who undertake a plan may use all the SARCA services:

  • Reception (first and second level)
  • Information
  • Exploration of learning
  • Career counselling
  • Support

SARCA personnel help adults to identify, develop, organize and carry out their educational and career plans. However, SARCA personnel cannot work alone. They call on colleagues and partners, according to their competencies, to help the adults carry out their plans.